From the onset, Nick made me and my wife at ease. He walked us through the insurance claim process and was extremely knowledgeable about his craft. He answered all of our questions thoroughly and never made us feel pressured with a high-pressure sales pitch. We were very impressed with the speed at which the claim process moved. The whole process took less than three weeks from the time that we processed the claim to the time that First Class completed the work. Of course, Nick stayed on top of the process through every step in the project. The roofers with First Class did a phenomenal job. They were fast, efficient and the roof looks fantastic. We were most impressed with how clean they were. We would have expected to find some occasional nails lying around in the yard following the work but we never even found one nail. My wife and I are very happy with our experience with First Class. They were professional throughout and they produced an end product that we can be proud of. We are happy to offer them our recommendation.